References

Sources of Inspiration: Explore Our References for Impactful Work in Liberia 

Consultancy Services for Business Development Service Providers

Partner/Client: World Bank/IFAD

Description: Development of Business Plans for Cooperatives, Out-growers, and Small & Medium Enterprises. 


Liberia: Economic and Political Survey - 2nd Semester 2021

Partner/Client: Belgian Consulate

Description: Summary of economic and political trends in Liberia as of September 2021 based on EIU Country Reports, news analyses, and key informant interviews.

Capacity Building Training for Community-Based Enterprises, Small & Medium Enterprises and other Stakeholders engaged in Waste Management and Water Management at the community Level

Partner/Client: Cities Alliance 

Description: Design of training modules and manuals in Administration, HR Management, Quality Service Delivery and M&E; training of 50 participants per module; Design of Water Management training modules (Basic Plumbing, Customer Service, Operations and Management) plus manuals for 20 technical field persons and WASH teams in management, maintenance & repairs of community water kiosks; recruitment of six (6) professional trainers for each module; and conduct of training plus overall program evaluation.

Assessing the Economic Impact of the Withdrawal of UNMIL in Liberia

Partner/Client: Ministry of Finance & Development Planning, Liberia Macroeconomic Policy Analysis Center (LIMPAC)

Description: Conducted desk reviews, key informant interviews, compiled and analyzed data and on economic impact of UNMIL withdrawal from Liberia (Individual Consultancy - S. W. Thompson).

Capacity & Training Needs Assessment

Partner/Client: DAI LEGIT/USAID

Description: Conducted Capacity and Training Needs Assessments and developed Performance Improvement Roadmaps (PIR) for the Governance Commission and the Ministry of Internal Affairs

Supporting and Strengthening Sub-Regional Post-Ebola Medical Surveillance and Socio-Economic Recovery Initiatives in West Africa Grant

Partner/Client: United Nations Development Programme (UNDP)

Description: Conducted a rapid capacity assessment on peculiar border governance system  and status of local and traditional governance systems in Cape Mount County to inform  interventions for improvement. 

Agreement #: 00099925

Feasibility Study and Strategic Business Plan for the Proposed National Business Development Center

Partner/Client: USAID/IBEX

Description: Consulted with several stakeholders in the donor community,  agricultural and mining concessions, government of Liberia agencies, bilateral partners, international donors, Business Associations, universities, business development service providers and banking institutions in the preparation of Feasibility study and Strategic Business for establishment of a National Business Development and Advisory Center.


Business Development & Support Services

Partner/Client: US African Development Foundation (USADF)

Description: Provided Business Development & Support Services to Nineteen (19) clients/grantees of the USADF Investment Program for Liberia. The program aimed, amongst others  to provide effective implementation of approved projects by grantees, improved efficiency and oversight so that at least 80% of all assisted organizations are operationally sustainable, increased long term sustainability of ADF investments; and enhanced quality of life of those people participating in ADF-assisted projects through the achievement of the anticipated social impacts. 

Customer Satisfaction Survey

Partner/Client: Liberia Monitoring & Evaluation Project, a USAID funded Project

Description: Conducted a Customer Satisfaction Survey of the Center for National Deeds and Records/Archives  (CNDRA) to determine the overall quality of service provided; ascertain if the process follows the same procedure that was advertised in the newspaper, on posters, and flyers handed out to the public;  determine how long the process took; find out how much the process cost – i.e. advertised cost versus under-the-table cost;  ascertain if the service staff were polite, helpful, and explained the process and the time it would take; if there was a long line (queue) of customers waiting; find out if there was enough customer service staff to assist the users of the CNDRA Services; and, make recommendations that the process be improved